Privacy Policy

Effective Date: January 1, 2025

Introduction

Welcome to PollZapper. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Register for an account
• Create or manage polling projects
• Contact our support team
• Participate in surveys or studies

This information may include:

• Name and contact information
• Account credentials
• Professional information
• Payment information
• Survey responses (when you participate as a respondent)

Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Device information
• Usage statistics and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services
• Detect and prevent fraud or security issues
• Comply with legal obligations

Enterprise Multi-Tenant Architecture

PollZapper operates with a unique enterprise multi-tenant architecture:

• Complete Data Isolation: Each polling firm gets its own dedicated database
• No Data Sharing: Your polling data is never shared with other tenants
• Bring Your Own Infrastructure: Enterprise clients can deploy on their own infrastructure
• Maximum Security: Industry-leading isolation and compliance standards

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Survey response data is retained according to your organization's data retention policies and applicable legal requirements.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us at [email protected].

International Data Transfers

If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where we operate.

Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

Third-Party Services

We may use third-party service providers to help us operate our platform:

• Cloud infrastructure providers (Google Cloud Platform)
• Payment processors (Stripe)
• Analytics services
• Communication tools

These providers are contractually obligated to protect your information and use it only as directed.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected] Address: PollZapper, Inc. Website: https://www.pollzapper.com

This Privacy Policy is part of our commitment to transparency and data protection in professional polling.